Trust Center

Trust, Security & Privacy

This page is maintained by Tang Services to answer common questions about how we handle your information when you request a quote or book a job. It's editable content — not an independent audit or certification.

Information We Collect

When you request a quote or book a service, we collect only what we need to complete the job: your name, phone number, email, service address, the service details and photos you share, and your selected date and time.

Basic site analytics (such as page views) help us improve the website. We do not sell your personal information.

How We Use Your Information

  • Preparing an accurate estimate and scheduling your appointment.
  • Contacting you by phone, text, or email about your booking.
  • Sending booking confirmations, reminders, and follow-up review requests.
  • Keeping records of completed jobs for warranty and support.

Cancellation & Rescheduling Policy

We understand that plans can change. Please notify Tang Services as soon as possible if you need to cancel or reschedule your appointment so we can make that time available for another customer.

There are currently no cancellation or rescheduling fees. Tang Services accepts payment by Cash and Zelle only and does not collect deposits online, so cancelling or rescheduling does not result in a charge.

You can cancel or reschedule directly from the confirmation email we send after your booking, or by calling us at (908) 318-4319.

Security Practices

The website is served over HTTPS. Quote photos and booking records are stored in a managed cloud database with row-level access controls so customer records are not publicly readable. Admin features require authentication.

No online service can guarantee perfect security, but we work to limit access to your information to the people and systems that need it to serve you.

Service Providers We Use

To run the booking experience we rely on trusted providers, including a managed cloud backend (database, file storage, and authentication), an email delivery service for confirmations and reminders, and Google Calendar to keep availability accurate. These providers only receive the information needed to perform their function.

Cookies & Analytics

We use a small number of cookies and similar technologies to keep the site working (for example, to remember your booking progress) and to understand aggregate site usage. You can clear cookies in your browser at any time.

Data Retention & Your Choices

We keep booking and quote records for as long as needed to support warranty, accounting, and customer service. You can ask us to update or delete your personal information by emailing us — see the contact section below.

You can unsubscribe from non-essential email at any time using the link in those emails. Transactional messages tied to an active booking (confirmations, reminders) may still be sent.

Reporting a Security Concern

If you believe you've found a security issue with our website or booking process, please contact us right away using the details below so we can look into it.

Contact Us

Tang Services · Harrison, NJ 07029
Phone: (908) 318-4319
Email: info@tangservicesnj.com

Last updated: June 19, 2026. This page may be updated as our practices evolve.